FAQ

What types of golf products do you offer?

We specialize in a wide range of golf gear, including clubs (like drivers and fairway woods), bags & trolleys (including electric options), accessories (such as gloves and towels), balls, GPS devices, clothing, shoes, and gift vouchers. Our menu covers everything a golfer needs for performance and style.

Are your products authentic and high-quality?

Absolutely! We source from reputable brands to deliver authentic, high-quality golf equipment designed to enhance your game. Each product is carefully selected to meet the standards of serious golfers.

Where do you ship to?

We ship worldwide, except for a few select Asian countries and remote regions. Our goal is to provide efficient delivery to golfers globally.

What are your shipping options and timelines?

We offer two options:
– Standard Shipping ($12.95): Handled by DHL or FedEx, delivery within 10-15 business days after dispatch. Includes full tracking.
– Free Shipping (on orders over $50): Handled by EMS, delivery within 15-25 business days after dispatch. Perfect for value-conscious orders.
Orders are processed within 1-2 business days before dispatch.

How can I track my order?

For Standard Shipping, tracking is provided via DHL or FedEx. You’ll receive a tracking number to follow your package. For Free Shipping with EMS, tracking may be available depending on the destination; contact us at [email protected] for details.

What payment methods do you accept?

We accept Visa, MasterCard, JCB, and PayPal. All payments are secure and encrypted for your safety.

Is my payment information secure?

Yes, we use industry-standard security measures to protect your payment details. Your transactions are safe with us.

What is your return policy?

We accept returns within 15 days of receipt. Items must be unused and in original packaging. Please contact us at [email protected] to initiate a return. Refunds are processed once we receive and inspect the item.

Are there any items that cannot be returned?

Gift vouchers and personalized items are non-returnable. For hygiene reasons, some accessories like gloves may have restrictions; please check with us before returning.

How do I create an account?

You can create an account during checkout. This allows you to track orders, save preferences, and enjoy faster shopping in the future.

What should I do if I forget my password?

Use the “Forgot Password” link on the login page to reset your password. You’ll receive instructions via email.

How can I contact customer service?

Reach out to us at [email protected] for assistance with shipping, orders, or any other questions. We’re here to help!

What are your business hours?

Our team is available during standard business hours (EST) to respond to inquiries. We aim to reply within 24 hours.